I got 2 of these. One for my 2 adopted buns and one for my foster. Im glad to say we will definitely need a new one soon and only had the current one for a week! I swear my bonded pair think the little wood blocks are food! Worry-free chewing. Stillntrying to coax my foster about his, but he has been through a lot, so still my take some time to get started on his. And might I had, the costomer service is great!